Adapting to a New Audience: Trends and Ways for a Better Business Post-Pandemic
Within the next few years, the millennial population will surpass baby boomers as the most numerous living generation. Born after 1996, most members of the Gen Z population are now on the cusp of adulthood and are expected to contribute to any economy sooner than later. These two generations combined are seriously impacting all industries post-pandemic, including hospitality, food and hotel services, and related businesses should be on the lookout for better ways to cater these audiences.
7 Transferable Skills in Hospitality that Can Benefit Other Industries
At Les Roches, our students are trained and given quality education that can ensure a successful career not only in the hospitality industry, but in other fields, may they choose to branch out and explore. Whether you’re pursuing a career at hotel management, tourism, or restaurant positions and catering jobs, having a hospitality education can be an incredibly rewarding choice. If you are wondering how; this is made possible by two words: transferable skills.
Striking a Work-Life Balance: 5 Tips in Stress Management in Customer Service
Having a healthy mind and body is undeniably the key to maintaining a pleasant work-life balance. This is even more true when dealing with customers in the hospitality industry where patrons seek leisure, relaxation, and entertainment. Hotels, restaurants, and related businesses must have a customer service that emanates professionalism and patience, and obviously, a “people-first” attitude. Having to deal with a myriad of requests and concerns from different kinds of people can indeed be stressful.
Ready and Empowered: How Our Students are Thriving with the Les Roches Way of Life
At Les Roches Jin Jiang, we put utmost importance in ensuring quality of education and a balanced student life. From an immersive, hands-on approach to education, to the various student-led activities on campus, the Les Roches way of life transforms students into well-rounded individuals with necessary skills and clear goals in the hospitality industry.
Shanghai: 5 Places to Shop in China’s Shopping Mecca
Shanghai: as the largest city in China, this cosmopolitan city is one of the world’s top retail havens. With luxury stores, independent brands, local markets and everything in between, this bustling metropolis is teeming with places to shop and eat for locals and visitors alike. Whether you’re just visiting or staying long term, be sure to brush up on your haggling skills and bring an extra suitcase. You’re sure to find a surplus of one-of-a-kind items you can take home with you.
Diversity: a Quintessential Part of the Les Roches Way of Life
At Les Roches Jin Jiang, diversity has always been one of our core values. When the very first branch of Les Roches opened in Switzerland in 1954, it was built with the goal that all children–regardless of gender, race, or religion–could be a part of the community. That core belief still resonates with us today. With 3 campuses and over 100 nationalities per campus, we at LRJJ believe that providing our students with a culturally diverse environment–starting from the staff, down to the student body–is one of the best ways to equip our students with the soft and hard skills necessary for success in the hospitality industry.
A Dining Experience Like No Other: 5 Restaurants Visit for Authentic Shanghainese Cuisine
Shanghai’s cuisine, much like the city itself, is a combination of diverse flavors. An eclectic mix of traditional Benbang cuisine and European-influenced Haipai cuisine, Shanghai’s distinct Hu cuisine is a rich tapestry of flavors that has been influenced by many regions. Because Shanghai was known as a port city, Hu cuisine’s distinctly sweet and savory taste is a mix of flavors and styles from neighboring provinces–such as Jiangsu, Zhejiang, Fujian, Anhui, and Jiangxi–and is characterized by its liberal use of soy sauce, sugar, rice wine and rice vinegar. Throw in the numerous culinary influences from the West, and you have a unique, complex cuisine of varying flavors and textures.
The Future is Customized: 5 Ways to Customize Your Service for Your Guests
For many years, employees in the hospitality industry have adhered to a strict set of Standard Operating Procedures–or SOPs–in order to provide customers with only the highest standard of service. However, in more recent times, customers prefer–and even expect–employees to do more than just follow a strict set of standards. They expect them to provide personal service that caters to their specific needs. In other words: customization.
Growing With the Les Roches Way of Life: What Our Students Love about LRJJ
There are plenty of reasons to love being a part of Les Roches Jin Jiang, but one of the outstanding reasons is the opportunity we give our students to grow holistically. From LRJJ’s immersive, hands-on approach to education, to the various cultural activities conducted on campus, the Les Roches way of life transforms students into the industry change makers they set out to be. And the best part: they have fun along the way, too!
Spark Innovation Hub: Integrating Industry, Technology, and the Next Generation of Entrepreneurs
The world is slowly opening up again. As COVID-19 restrictions gradually ease up, the demand for travel is expected to increase. Those who have had to undergo lockdown are eager to ensure that their previously unrealized travel plans resume in the new normal.
7 Soft Skills to Have for a Successful Career in Hospitality
When it comes to having a successful career, no matter what industry, a lot of focus is placed on the kind of education you’ve attained or the places you’ve worked in. This can be frustrating to certain individuals who understand that other qualities matter as well.
7 Tips for Your Next Job Interview
The programs at Les Roches are designed to help students have a smooth transition from their studies to the work force. The school opens doors for students as well, giving them opportunities to intern in, and eventually work towards their dream companies and careers. Each year, more than 300 leading brands such as Bloomberg, Louis Vuitton, Accor Hotels, and Soho House & Co visit their campuses to find talent. In addition to this, it is reported that 94% of career-seeking students have one or more job offers on graduation day.
Sustainability is the Future of Hospitality: 3 Ways Businesses Can Mitigate the Effects of Climate Change
Here is a fact that we should all be aware of: the United Nations World Tourism Organization estimates that hotels account for around 1 percent of global emissions, and if this is not attended to, it could only grow. For an establishment in hospitality to remain long-lasting, it is essential that they think about the future—not merely for the sake of being resilient, but to be sustainable as well, in an effort to contribute to the rest of the industry, and ultimately, the world.
5 Ways to Enjoy Shanghai this Fall
Fall is arguably one of the best times to visit Shanghai, aside from spring. Towards the end of their summer, when the temperatures first start to drop and the leaves begin to turn, you will find that there is a never-ending list of things to do in the city. Happening from late September to November, the ideal weather during the autumn season makes it the perfect time to visit, or further explore if you’ve already been living there. While there certainly are a number of indoor activities to do such as dining at renowned restaurants and visiting one of the city’s many shopping centers, don’t forget to step outside as well and appreciate one of their scenic outdoor spots. Because of the cool, dry weather and the lack of rain during this season, it is a great time to take a walk around their parks, experience their traditional festivities, and simply bask in Shanghai’s natural beauty during the fall. If you’re not quite sure what to do during this season, don’t worry—we’ve got you covered. Here are 5 places to visit if you find yourself in Shanghai during the fall:
5 Ways Your Les Roches Internship Will Prepare You For Your Dream Career
At Les Roches, there is importance placed on both the theory and practice of hospitality. Students are initially taught a variety of subjects in the classroom, ranging from accounting to marketing to leadership techniques. What is integral to this kind of education, however, are the esteemed internships. Undergraduates at Les Roches taking the BBA in Global Hospitality Management or the Diploma in International Hotel Management for example, are required to complete two internships during the course of their studies. It is during these opportunities where students experience the true pace of working in service and the detail needed to make every experience worthwhile for guests.
7 Ways a Diploma in International Hotel Management Will Boost Your Career
Les Roches Jin Jiang’s Diploma in International Hotel Management is an intensive degree that attracts many students. By studying this, you’ll combine hands-on practical training with essential business management theory on topics such as marketing, accounting, and leadership techniques. Students also have the opportunity to gain professional experience through internships, which are a core component of the program. Students secure internships that match their ambitions and personality, and they learn important skills such as resourcefulness.
Remote, Blended Learning, or Face-to-Face—Which Study Option at Les Roches Jin Jiang is Best For You?
During times that are both uncertain and fast-paced, it is essential to be flexible. When the pandemic first hit, educational systems took on the challenge of making learning as accessible as possible. Les Roches Jin Jiang is no stranger to this, giving their students more control over their academics by presenting the following options for them to choose from: remote learning, blended learning, and face-to-face learning.
5 Industries You Can Enter with a Degree in International Hotel Management
Les Roches Jin Jiang offers both a Diploma and a Postgraduate Diploma in International Hotel Management. What’s great about the program is that aside from having a strong foundation in business management and strategy, as well as a multicultural angle to learning, students can also customize their educational journey.
Is Technology The Future of Hospitality? Here are 7 Forward-Thinking Trends
Things are starting to look up. Slowly but surely, we are starting to see a way out of this coronavirus pandemic, with a clearer picture of how the world will function. Eventually, the hospitality industry will recover—it is already learning how to. Out of all the realities that we are facing, one of the more important ones regarding the industry is this: it is essential to learn how to embrace technology.
Nicolas Kong, Bisou General Manager and Partner, on How to Succeed in the Hospitality Industry
As the way the world works is shifting, so is the hospitality industry. It can be daunting at times to think about how the new ways the hospitality industry will thrive post-pandemic, but this only means that the right kind of education is vital. Les Roches prepares you for this ever-changing environment, providing you with immersive classes and internships, as well as exposing you to the right network. If you want to learn more about how to successfully navigate the industry, read on to learn how a Les Roches alumnus was able to do it.
Experience Shanghai Like a Local With These 5 Restaurants
When you’re a student at Les Roches Jin Jiang, the world is opened up to you. In the Shanghai campus, for example, you’ll be able to experience Swiss hospitality at the center of one of Asia’s most modern, boundary-pushing cities. While there are a number of classes, internships, and extra-curricular activities and events you will experience inside the campus, you will also gain a true education by stepping outside and exploring what the beautiful city has to offer, from one-of-a-kind monuments to the exciting food culture.
7 Tips for Remote Job Hunting
It is a known fact that even before the pandemic forced many companies to embrace working from home, the gig economy was already in full swing. Thanks to the evolution of technology, individuals have already adapted to going remote, working from the comforts of their own homes.
What is the Impact of Hospitality in the time of COVID-19?
There is no denying that hospitality was hit hard by the COVID-19 pandemic. The industry had no choice but to face certain realities to mitigate the impact on their businesses—from furloughing staff to pivoting to digital models. Its effects were certainly felt by those working both inside and outside the industry: according to the World Travel & Tourism Council, the hospitality sector accounts for 10% of global GDP and provides 1 in 10 jobs worldwide.
7 Reasons Why You Should Study Hospitality in Shanghai
Shanghai is a city of dazzling contrasts. It is a place where cutting-edge architecture is juxtaposed with traditional buildings and marketplaces, where street food is equally as important as haute cuisine, and where East meets West. The best thing to do when you’re there is to simply take it all in. As a global giant of business and culture, there is no doubt that the city is an exciting place explore and live in.
5 Reasons Why You Should Study Hospitality Management in Shanghai
As one of the world’s most important cities, there’s always something to do in Shanghai. Whether its exploring the bustling streets, viewing the city’s impressive skyline or attending a massive international convention, Shanghai is a dream location for anyone looking to learn hospitality, while taking in the charm, custom, and culture of the East. Here are 5 reasons why you should study here.
Online Learning to Start on March 9
Based on the above requirement from SEC, Les Roches Jin Jiang will begin online classes on March 9. Distance learning is one of the temporary solutions under the current situation. We take into consideration of the overall learning goals of this semester and do our best to integrate the content of online learning with the classroom learning in providing continuous、relevant、and complete academic programs for all students.
From the practical program classroom to reality: LRJJ students end 2019 with 4 outside learning events
Supervised by lecturers from the F&B Practical Program Department, student volunteers from Les Roches Jin Jiang had the opportunity to put their practical program classroom knowledge and skills into practice at four outside learning experiences in Shanghai this November and December 2019.
How to Exceed Customer Expectations – What We Have Learned from the 2019 LRJJ Hospitality Symposium
Get help from algorithms and robots, but don’t forget about genuine human connection. This was one of the key insights delivered by the speakers at the 2019 LRJJ Hospitality Symposium organized by the postgraduate class and held on November 16, at the Les Roches Jin Jiang Campus in Fengxian, Shanghai.
June 13th Guest Lecture | IKEA: A Better Everyday Life
Learning about organizational culture from the world’s famous furnishing brands, IKEA. Carl Jevring, customer experience manager having been with IKEA for more than 15 years, shared his practical experiences across different countries and unique brand culture with our Postgraduate students.
6th LRJJ Hospitality Forum – the Future of Gender Roles in Hospitality Industry
The 6th edition of Les Roches Jin Jiang (LRJJ) Hospitality Forum – the Future of Gender Roles in Hospitality Industry was held successfully yesterday, 30th May afternoon, aimed to look ahead and to bring awareness about the future of gender roles in the hospitality industry.
Portman Ritz-Carlton Shanghai Workshop: the Art of Legendary Customer Experience
On Tuesday 14th of May, we are happy to invite Mr. Sander Van Delden, Executive Assistant Manager from Portman Ritz-Carlton Shanghai to share with us his insights on the art of legendary customer experience.